Privacy Policy Effective Date: March 29, 2026
Last Updated: March 29, 2026
Welcome to ComeMarket ("we", "our", "us"), a global online marketplace that connects buyers and independent sellers worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (collectively, the "Platform").
By accessing or using ComeMarket, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Platform.
1. Information We Collect
We collect the following categories of information:
Personal Information
Full name, email address, phone number- Billing and shipping addresses
- Date of birth and government-issued identification (for verification)
- Account login credentials
Seller-Specific Information
- Company name, legal business registration details
- Tax ID / VAT number
- Bank account and payout information
- Identification documents (for seller verification)
Transaction and Order Data
- Purchase and sales history
- Order details, shipping information, and communication between buyers and sellers
- Payment information (processed securely by third-party providers)
Technical and Usage Data
- IP address, device type, browser version, operating system
- Pages visited, clicks, time spent, and interaction data
- Cookies, pixels, and similar tracking technologies
Communication Data
- Messages sent through our platform, support requests, reviews, and feedback
2. Legal Basis for Processing (GDPR – EEA & UK Users)
For users in the European Economic Area and the United Kingdom, we rely on the following legal bases:
- Performance of a contract (processing necessary to provide our services)
- Legitimate business interests (fraud prevention, security, platform improvement)
- Your consent (marketing communications, certain cookies)
- Legal obligations (tax, anti-money laundering, consumer protection laws)
3. California Privacy Rights (CCPA / CPRA)
California residents have the right to:
- Know what personal information we collect, use, and share
- Delete their personal information
- Opt-out of the sale or sharing of personal information
- Correct inaccurate information
- Limit the use of sensitive personal information
We do not sell your personal information for monetary compensation.
4. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the ComeMarket platform
- Process transactions and facilitate payments
- Enable communication between buyers and sellers
- Verify identities and prevent fraud
- Provide customer and seller support
- Send important service notifications and (with consent) marketing communications
- Comply with legal and regulatory requirements
- Analyze usage and personalize your experience
5. Sharing of Information
We do not sell your personal data.
We may share your information in the following cases:
- With other users: Shipping address and contact details are shared with the seller (or buyer) to complete a transaction.
- Service Providers: Payment processors (Stripe, PayPal), hosting providers, analytics services, shipping partners, fraud detection tools.
- Legal Requirements: When required by law, court order, or government request.
- Business Transfers: In case of merger, acquisition, or sale of assets.
All third parties are contractually obligated to protect your data.
6. International Data Transfers
ComeMarket operates globally. Your data may be transferred to and processed in the United States and other countries outside your jurisdiction.
We ensure an adequate level of protection through:
- EU Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework (where applicable)
- Other appropriate safeguards
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Policy or as required by law. Typical retention periods:
- Account data — while your account is active + 3 years after deletion
- Transaction records — 7 years (for tax and accounting purposes)
- Technical data — up to 24 months
8. Data Security
We implement industry-standard technical and organizational security measures (encryption, access controls, regular audits). However, no system can guarantee 100% security. You are responsible for keeping your account credentials confidential.
9. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Data portability
- Withdraw consent at any time
- Opt-out of marketing communications
- (For California residents) Opt-out of sharing/sale of personal data
To exercise these rights, please contact us at: support@com-emarket.com
We will respond within one month (or as required by law).
10. Children’s Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.
11. Cookies and Tracking Technologies
We use essential cookies for platform functionality, analytics cookies, and (with your consent) marketing cookies. You can manage your cookie preferences through your browser settings or our cookie banner.
12. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date. We encourage you to review this page periodically.
14. Contact Information
Data Controller:
Community eMarket LLC
5830 E. 2nd Street
Casper, WY 82609
USA
Community eMarket OÜ
Tartu mnt 67/1-13b
Tallinn 10115
Estonia
Email: support@com-emarket.com