Frequently Asked Questions (FAQ)
1. How do I create an account on ComeMarket?
To create an account, click the “Register” button in the top right corner. Enter your email address, create a password, and fill in your basic information. After registering, you’ll receive a confirmation email. Click the link in the email to activate your account and start shopping or selling on ComeMarket.
2. What are the benefits of shopping on ComeMarket?
ComeMarket offers a wide selection of products from trusted sellers worldwide. Enjoy competitive prices, exclusive deals, and secure payment options. Plus, our dedicated customer support team is here to assist you whenever you need.
3. How can I sell on ComeMarket?
Selling is simple! Create a seller account, complete your profile, and start listing your products. Our platform provides powerful tools to manage your store, track orders, and connect with more buyers. Visit the “Seller Guide” in our Help Center to learn more.
4. What payment methods are accepted?
We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted to ensure a safe and reliable shopping experience.
5. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package through the carrier’s website or by visiting the “Order History” section in your ComeMarket account.
6. Can I return an item if I’m not satisfied?
Yes! We offer a flexible return policy to ensure customer satisfaction. To request a return, go to your order details and select “Request a Return.” Follow the provided instructions. Please review our full return policy for terms and conditions.
7. How can I contact customer support?
You can reach our support team via the “Contact” page. Submit a support ticket or use the listed contact details for direct assistance. We’re here to help!
8. Are there any fees for selling on ComeMarket?
ComeMarket operates on a yearly subscription model. Sellers pay a fixed annual fee to access the platform and list their products without additional commission fees.
However, for specific categories such as “Transport” and “Real Estate”, a commission fee is applied in addition to the annual subscription. Please refer to our “Seller Policies” page for full pricing details and category-specific information.
9. How can I use a discount code?
At checkout, enter your discount code in the designated field and click “Apply.” Your total will be updated with the discount. Make sure the code is still valid and meets any terms of use.
10. What should I do if I forgot my password?
Click “Forgot Password?” on the login page. Enter your registered email, and we’ll send you a link to reset your password securely.